WoWWatch: Would you like fries with that?

Posted by Raim

November 10, 2009

MMO’s are not fast food.

Let me explain.  Fast food is what you eat when you don’t have time or energy to make real food.  No one finishes a carton of chicken nuggets and exclaims how satisfied they are.  Fast food isn’t quality food, it’s just meant to fill you up.  That is why it appeals to people, it is based on convenience and ease.  As gamers though, we demand more than convenience and ease from our games, we demand quality.  We play MMO’s for many reasons.  Some people play for the challenge of completing a difficult instance.  For others, the allure of facing off against other player opponents and besting them in PvP is the drawing force behind their gaming hobby.  Others still play simply to relax and unwind in a virtual environment separate from the rigors of school or work.  No matter what draws you to play though, the quality of the game keeps you there and interested.  We don’t want convenience, we want challenging instances, cutthroat PvP, and immersive environments.

money

Money makes the world go round...even the virtual world.

Fortunately for us then, in any MMO, (WoW is no exception) players dictate the evolution of the game.  The livelihood of any MMO is based on the players who inhabit its virtual world.  Take away the players and the game dies.  As the developer of the MMO then, it makes sense to listen to players and allow them to guide the development of the game.   Our monthly subscription fee is the consumption of the end product the developer is selling, and as is commonly referenced the customer is always right.  It may take a fair amount of forum QQ’ing but as gamers and customers in the end we ultimately get what we want from game designers.

WoWWatch9

It's the MMO circle of life.

When gamers know the game and what they want out of it the system works really well.  Gamers post on forums, developers read the posts, integrate the comments into future patches of the game, the gamers are pleased and continue to subscribe to the game, the developers get raises and buy fancy cars.  It is the MMO circle of life.  It is why any MMO worth playing has forums.  No, forums aren’t actually designed to allow you to berate fellow players for being “n00bZ”, they are designed to get developers feedback about what the gamers want.  Gamers indirectly control the evolution of any game through its forums.  The forums then are an amazingly powerful tool for change.

The problem arises when the changes that gamers want to a game aren’t ultimately for the best; when the gamers want convenience and ease and don’t realize that they are giving up quality.  Developers are remarkably powerless to stop the cries of an estranged gaming community.  Remember the MMO circle of life?  Well, if gamers get mad, and developers don’t listen then gamers start to cancel their accounts, developers get no raises, developers get fired, and then developers have to sell the fancy cars.  Developers like fancy cars and don’t want to get rid of them.  They get the women.  So ultimately the developers cave and implement the changes the gamers want even if they know that the change is a step away from quality, a step toward fast food.

blizzconcosplay

Why man invented the sports car.

That means that as gamers we have tremendous power over the evolution of the games we play but ultimately have no one to blame but ourselves if we wake up one day and realize that our favorite game has changed, and not for the better.  That is the sad fact that many people who play MMO’s don’t realize; they control the destiny of the game and the quality of it.  If the game is garbage it’s probably because they didn’t take the time to think about what they wanted and asked for the wrong thing.  If the game is great it’s because players contributed throughout its development to craft an enjoyable rich game.

WoW is no different in this regard than any other MMO.  Like other games players have ultimately been the driving force in the development of WoW, and certainly WoW has seen it fair share of changes since the game debuted in 2004.   Many of the changes that we, as gamers, have requested from Blizzard have been for the better.  In my opinion changes like new LFG systems, increased importance place on lore, battlegroups, changeable dungeon difficulties, graphical overhauls, 10 and 25 man instances, badge gear, dynamic quests, linked flight paths and auction houses, and many others have increased the quality of the game.  They have made the game more fun and immersive, allowed new players to come into the game, and supported a vibrant community.  These changes have added more quality to an already excellent game.

I WIN button

The "I win button" comes with a side of fries.

There have been some changes though that have been, in my opinion, steps toward fast food.  These changes have increased the convenience and ease of the game at the expense of quality.  Things like the introduction of threat meters, enemy casting bars, aggro buffs for tanking classes, the loss of instance attunements, decreased cooldowns (like hearthstones), and battleground remote queuing have taken away from the game as a whole.

Luckily WoW, its developers (and their cars), and us (the gamers) most of the changes to WoW have been quality changes and the game is still challenging, cutthroat, and immersive.  Remember though ultimately you decide the development of WoW.  So next time you are posting on the forums ask yourself “is this post going to make the game better?  Or am I really just asking for a side of fries?”

Author of WoWWatch, a weekly column on World of Warcraft, cohost of MMO Weakly, a weekly look at what is happening in the the world of MMO's, Vice President of Penguin Herding.

contact: raim@lagwar.com

4 Replies

  1. Sarc sarc Said,

    interesting. But.
    I think you over rate the importance that forums hold for developer influence. Its a well held urban legend that the majority of forums game suggestions are derived from a minority of players, the vocal and outraged minority usually. The squeaky wheel does get the grease, however i think that Devs are getting better at listening to the 90% of the “quiet wheels” that make up most of their $$ base.

    Not to trivialize posting on forums at all! But, i dont think its held to be such a valuable resource anymore. Alpha/Beta forums, yes. But public release? not so much.

    If people took your advice that might change, if every post criticizing a game mechanic or experience was well thought out and well written, then yes. The forums would be Dev Gold.
    moving on without a segue.
    also, isnt WoW the definition of a McMMO? Isnt that the grease soaked MMO between whose potato bun exterior you find the questionable quality meat of PvP, PvE, and crafting?

    or is it an MMO Bell? Go south of the Northrend Border? Think outside the MMO Bun? hmm.. i think im stretching my hyperbole credibility a little thin. im out!

    Posted on November 12th, 2009 at 11:36 am

  2. Raim Raim Said,

    Oooh, ok a response to that comment. First forums are a huge tool for change and most dev changes originate there. I don’t really know how to back that up other than citing examples where forum posts resulted in changes. 1-Warlock soul shard recustomization 2-Removal of keys for various instances (most famously Kara) 3-The now mainly forgotten linked AH thread!

    Secondly, WoW, despite your constant assertion to the contrary is not the McMMO of the market. WoW for example still makes you read the quest text to find your objective something Aion and WAR both do for you. WoW does not give you a mount at level one something RoM does. Leveling to max level in WoW despite speeding up the process still takes over 160 hours of play for the average player. Despite what many people call a lessening of instance difficulty only 2% of WoW players see the highest tier endgame raids, a percentage I would argue cannot be far off of other “harder” MMO’s – and probably shouldn’t be any lower than it is.

    Posted on November 12th, 2009 at 12:32 pm

  3. Sarc Sarc Said,

    …….. 4-13. that only counts as one instance of being wrong.

    solid evidence to the contrary of what i presented, except for the forum thing. thats 3 changes out of the thousands that WoW has made. I think they rely more heavily on metrics and internal data gathering than player feedback.

    i suppose they’re not the McMMO, but they’re definitely a Subway or a Quizno’s. Healthier, but still fast food. I wonder who WoW’s Jared is?

    Posted on November 12th, 2009 at 6:09 pm

  4. Padraig Padraig Said,

    Some other forum driven changes: Poisons not wiping when instancing, making poisons last a set period rather than set charges, increasing the stack number for poisons, fixing vanish (i kid i kid on that, since we all know vanish is working as intended), and i’m sure several other class specific game mechanics that I can’t remember at the moment.

    Posted on November 14th, 2009 at 11:26 am

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